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Go to Microsoft Certification Dashboard. We have problem with the sign in of an account. I'm ready to switch to Linux. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. Choose the account you want to sign in with. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. If yes, then in order to . To learn more, see our tips on writing great answers. Avoid attempting to log in with an Alias. New Member. "That Microsoft account doesn't exist. Thats it for this blog; thank you for taking your time to read our content. This worked in half a second. If you forgot your Microsoft account password, follow these steps. Gmx Email The Email You Entered Doesnt Exist - gmxj Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. T he works account does exist and is used to access an Azure subscription. I have dealt with this before. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. These login loops can happen in software or on Microsofts web site in many different locations. Another important step is to verify every input. Sign In. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! @harrymc: there's a chat going on as well. If not, select the checkbox next to the device. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. Maybe this helps. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. Below is a guide on clearing the cached data on the Edge browser. Yes. For Windows devices, try the following troubleshooting methods. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. Remember, if that fixes it, you can always add the account back in later. In reply to Greg Carmack's post on March 9, 2022. Enter a dif Business process and workflow automation topics. How do I find my Microsoft 365 admin? Hopefully this will help somebody at a future time. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. Check your Microsoft account names under Email & accounts. Time-saving software and hardware expertise that helps 200M users yearly. How to overcome the "That Microsoft account doesn't exist" error The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. I haven't been able to find a way to set that up right out of the box, though. 6. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. To resolve this, log in using the details of the new account. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Microsoft. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. I set mine up some time ago, personally, with my aol account. It was not necessary and just interfered with her sign-in under her work account. Thanks for reaching us out here in the community. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Restart the device, and install from https://portal.office.com/account to get the correct version. I was having issues accessing my work/school account in the Calendar app on Windows 10. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. Can't access your account? Enter a different account or get a new one I am attempting to get a password to open Microsoft but it I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. Message says "The Microsoft account doesn't exist. Enter a different That should let you at least set up the machine. SelectReset password below.Reset password. . I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. We only have 5 hosts so a domain seemed overkill. A few months ago I created this account and now it says that it doesn't exist. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Send a test E-mail to the supposed user ID. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . We won't spam you. Check if closed. Ok. After that, click on "Devices.". Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. I did online training with this specific account. The steps below are on how to clear cached data on Google chrome. On the next page, fill out the necessary details. Recover your account by requesting a password reset. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. You wont be able to access your account, and you will receive this error. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. That Microsoft account doesn't exist. Enter a different email address He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. The error message isnt well worded heres better text . Microsoft doesnt explain that difference very well, or at all. If so, please select work or school account and . Select your name and profile picture or icon at the top. Hey, so yesterday, I tried logging in into Minecraft. If your Microsoft account doesn't exist but it does, you might be permanently locked out. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. That Microsoft work or education account doesnt exist. So freaking annoying. It then asked me to create a password so I backed out thinking it wouldnt work. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. So frustrating. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? It definitely is an Office 365 account that was being used to log in in the previous computer. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. Microsoft Outlook allows you to create an alias for your email account. Request a security code to be sent to the phone number or email you used. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Otherwise, choose another username. A great place where you can stay up to date with community calls and interact with the speakers. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Choose the account you want to sign in with. Microsoft | Login This thing does so much stuff that it can't do anything. We hope that the suggestions listed above helped you to fix this error message. The Microsoft account you entered does not exist - The Windows Club Enter the email address, phone number, or Skype name you use to sign in then select Next. A Office 365 account is used for activating Office, not to logon to Windows. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. It is possible sometimes that, the account name was misspelled. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. From there, check to see if your device is enabled. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. See, Step 2: Check products or services where you used your Microsoft account. Type the requested information and select Send code. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. Type the security code intoVerify your identity,then selectNext. Why do small African island nations perform better than African continental nations, considering democracy and human development? I can't sign in to my Microsoft account - Microsoft Support Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. Did this under Settings gear, Accounts, My Info. Check out the latest Community Blog from the community! It looks like this isn't a Microsoft account. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. Hi so i restarted my HP laptop and i'm setting it up. This seemed to have created the issue somehow. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. Select Reset password below. The best answers are voted up and rise to the top, Not the answer you're looking for? Solved: "That Microsoft account doesn't exist. Enter a dif - Power This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. 5. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Solving "There's already an account " Microsoft login problem hi@Tshaw are you using Outlook or Outlook Office 365 action? The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": To subscribe to this RSS feed, copy and paste this URL into your RSS reader. In-depth step by step guide [with screenshots] Check device enrolment. Thanks for contributing an answer to Super User! Now click on "Azure Active directory" you may need to click on "Show all.". A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. Enter a different account or get a new one. If you forgot your Microsoft account password, follow these steps. However, clearing the cached data will help resolve stored data issues affecting account access. You may be mistyping the email address. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. Amazingly both messages are right but not well worded. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. Someone please tell me that there is a solution now. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. Enter a different account or get a new one." Enter a different account or get a new one. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Microsoft account does not exist. : r/Minecraft If you are prompted for a product key, see Where to enter your Office product key. How To Choose Knowledge Management Software For Windows. Enter a different account or get Connect and share knowledge within a single location that is structured and easy to search. Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. One easy way to fix this issue is to use the correct account type while logging in. I know the account is valid because it is the same one I am using in this forum. I then signed OUT my personal account and it signed me in with my work account. Enter a different account or get a new one. MS has got to fix this. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. Clear browser cached data on Microsoft Edge. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Windows 10 doesn't recognize a Microsoft account - Super User If not, select the checkbox next to the device. This is an easy fix that I could not find on the Microsoft support fo. How can a Microsoft account login (email address) both exist and not exist at the same time? VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Replied on March 4, 2023. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! Youre trying to login and get an error like this: That Microsoft account doesnt exist. Making statements based on opinion; back them up with references or personal experience. Date: April 2, 2021Tags: Microsoft Account. Message says "The Microsoft account doesn't exist. Enter a different If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. MS also keeps linking my work and home accounts. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). Amazingly both messages are right but not well worded. @LukePuplett: by triggering a re-install of Window. So, visit the Microsoft Web page and sign up for a new account. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. That Microsoft account doesn't exist. Enter a different account What is the point of Thrower's Bandolier? Please help. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. That said, these aliases cannot be used to login into a Microsoft account. Also, a user needs to request a reset of the primary account, not the additional e-mail address. An additional address is meant for user account recovery and security purposes. It keeps happening. That Microsoft account doesn't exist. Enter a different account If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. I can sign into outlook just fine using my work domain email, but it wont work through power automate. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Usually this error appears because of a simple typo. The initial step is to make sure that your Username and ID actually exist. Power Platform Integration - Better Together! Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. Check products or services. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. My Microsoft account got hacked and they changed my username Microsoft account doesn't exist. - Power Platform Community Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Key Takeaways Click on the Start button on the left side of your Taskbar, and select Settings. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another.