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I did find some error codes on the display Ill post the picture below. Common Electric Bike Errors. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Nakto as well as any help and solutions you know of. In this time what your waiting for is your battery to balance and settle. If the insulation on the copper coil wires melts due to overheating, occasional short circuits may occur causing the power to cut off. You are using an out of date browser. ElectricScootering.com participates in affiliate programs such as Amazon Associates Program and other adserving platforms such as Adsense. If you notice that youre charging your battery, but it still discharges quickly without being used, you might have a short circuit somewhere or a faulty battery at your hands. This is a 3 wire square plug and a 5 wire rectangular plug. By that, we mean youve tried to press or twist the throttle repeatedly, but the bike just sits there motionless. If it gets fully discharged, it willdeteriorate rapidly. Frame Style. Sometimes the battery isn't working, other times the controller is having issues (like a loose wire) and sometimes the throttle, brakes or motor are not setup correctly. The bike will run ok for a minute or two but cuts out again. If youve charged your ebike battery for less than 8 hours, try letting it charge for 8 hours and then check if the electric bike can run at full speed. $539.95. Now, would be the time to take your electric bike back to your dealer. Ive contacted Biktrix and sent them emails. However, a throttle with additional features, switches, or displays will undoubtedly have more components and several more wires that youll need to inspect to troubleshoot a problem. Never charge your battery after a ride, give it a few hours to cool down. If it was a sudden start to the issues, do you remember riding over some bad potholes or super rocky road? You must log in or register to reply here. I think patience is a virtue. Share: Make sure that the brakes arent rubbing on the rotor or rim when the brake lever is released. Dont get excited and pull your new bike straight out the box and go for a ride. Gonna try again, but worried it will give out again. LCD control panel instruction for fat tire e-bike, Placentia Warehouse: 1683 Sierra Madre cir, Placentia, CA 92870. In this blog post, we'll be diving into the best electric bikes that are tailored specifically for short females. Nakto Classic City Electric Bicycle Customer favorite electric bike. Medium.This bike has given me lots of fun but time to move on. Your email address will not be published. I was sent the cable and diagnostics were done with Roshan and Bafang. It's usually spliced in on the rear shifter cable just before the derailleur. It takes a few cycles to do this. Linda In the US and EU, there are two main types of battery fitted to electric bikes. Of course, you can still pedal faster than 25 km/h, but you wont get any assistance from the main motor. We offer the best in home Furniture, Appliances, Electronics, Mattresses at discount prices. If the voltmeter reads a surface charge of more than 36V, then the battery is fully charged and you can try troubleshooting another component. Now, some eBike battery packs are positioned inside the bikes frame. I come home charger is red for 30 minutes I leave it's fine then it dies. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR, A1D01FE8-C72C-4FEA-A302-224D381425B7.jpeg, BB39D34E-1AA5-49FA-A486-BCD711572741.jpeg. Q: Why does the seat always wobble? My Battery dies at 50% 1000w motor 48v li ion battery, worked great fro 3 months then will charge to 100% but dies at 50%Help please!! You use the first 5 or so of your charge-discharge cycles to complete this task. Thats another reason why you should avoid leaving your eBike out in the rain. It has some old-style components and some that you might want to replace in the long run. Do this slowly and dont put any strain on the battery. They dont need to be completely discharged before recharging. That sensor looks like a small electronic component with three legs that should be connected to wires. Another way to get a reading is to fasten the voltmeter directly into the charger connector on the battery. Youll now want to see your results. Required fields are marked *, Hi I just bought a new e bike First time i have used it all was fine When i wanna charge it for 1st time there has been no charge sept by the battery. If you overuse the throttle control, it may get stuck when pulled back and wont return to the off position on its own. Either battery connections or wiring connectors when something works intermittently. Used locktite blue on all and havent had another issue. The . And then plug the hub motor wires in and power it on. 500C (pdf) Download. No one tests electric bikes like we do. The charger la good but the battery don t keep charge The fuses(2) are good and electricity crosses the battery but don t keep charge. For the discharging port, after youve got you results youll want to check our results list below. You dont need any tools to get this done; just plug the battery charger into the wall and see if one or more of the indicator lights are illuminated. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. If you do this repeatedly, the throttle will eventually loosen or get damaged. If a damaged cable is the cause of your throttle problem, youll need to get that replaced. http://electricbikereview.com/ If your electric bike isn't working there are several steps you can take to troubleshoot and fix the issue. You should also check the brake cable tension and adjust it if necessary. If this is not true, then our next step is to jumpstart your battery. Sometimes, the dirt roads can dislodge the cable connections; this is often the case with mountain electric bikes. eBikes are limited to 25 km/h - or 15.5 mph - to conform to the majority of road rules around the globe. Call Us : 1-855-9977297. More than one new Camel arrived missing vital components. Often than not, a severe voltage drop means that one or more cells in your battery pack have been damaged. Thanks for finding that for me. Q: My rear wheel has a wobble in it. If the charger passes the above test, this does not mean it is not an issue with the charger though weve just made it less likely to be the charger, youll want to look at the battery. Is this a new bike? If youre experiencing power cuts with a new ebike that youre just starting to use, it might be because the pack has been sized, engineered, or manufactured with less than the required high current capacity for supporting heavy loads. The bottom line? Read honest and unbiased product reviews from our users. Electric Bike Throttle and Pedal Assist not working. Check the Battery Charger. Inspect your controller for any wires that may be loose, disconnected, or misconnected. There are multiple ways to do this. In some cases, the throttle cable may also become stretched. Get ratings, pricing, and performance for all the latest models based on the features you care about. com today! Hopefully, the charger will now charge your battery, recheck the battery voltage, it should be pretty near to the full voltage of the battery. The next time to cut down on your delay time is to disconnect the battery,then hook it back up.All should be good.You say your going up hill and the bike shuts down. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. . repair, or just want to come by and have a look at our eBike showroom stop by our electric bike repair shop located at 3330 Kurtz Street, San Diego, CA. That would prevent the bike from damaging itself if you were to press or twist the throttle while the brakes are on. Most quality electric bikes feature a switch on the back and front brakes to stop the drive motor. Call us (714) 603-7182 (Mon.-Fri. 5 Days from 9:00 am to 4:00 pm). Your e-bike throttle will probably be one of the three general types: All of them work in the same way. Keep reading, and youll understand why all of this matters. More importantly, those problems can be caused by a wide range of reasons. It had 2 to 3 bars when it cut out. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Nakto as well as any help and solutions you know of. Electric, Electric bikes have surged in popularity in recent years. Bikes been down a week. From here, you can fully charge the battery pack and ride your ebike with the headlight on. The controller after 10 miles only has 1 bar left out of 5. Getting speed reading from the display when wheel is turning. Her main passion is cycling, that's why she is always looking for an amazing new e-bike to make her journey even more unforgettable! Youll have a good battery and a bad BMS, to resolve this youll need to try a jumpstart on your battery. Such a process will need the skills of an expert electric bike mechanic. Last of all, never be afraid to bring your bike back to the shop and ask a qualified person for help. Now when I plug everything back in I'm not getting the 03 error anymore but I'm also not getting any power from the throttle and on the screen is not recognizing any battery power even though I have two battery packs both 52 volt fully charged. Some electric bike models use flat pack cells - and these are known to swell if they suffer some damage. It can be worth checking your charger first. KT-LC5 (pdf) Download. We highly recommended not to leave the battery charger plugged into your electric bike for more than 12 hours. Ill head down that rabbit hole tonight. These speed controllers could malfunction if damaged - either by dropping your bike or allowing water to get into them. Lithium-ion batteries generally have a life of 700 charge cycles. Reinstall the battery and try to turn on the bike. The moving part of the throttle (the part you press with your thumb or twist with your hand) may have somehow gotten entangled with the wires inside. Many people are determined to make healthier choices, whether it's through diet, exercise, or other lifestyle changes. In this case, its a good idea to check if your ebike is still under warranty. 92110. If so, contact Biktrix immediately for warranty help. Q: My e-bike tires always get stuck by the fender. Support installment payment. Checking Chain Length afterthe chain leaves the tensioner pul- ley (Figure 3). The battery problem of your Nakto electric bike is potentially apparent. Q: The fender is loose/broken. Bike Parts Repair and Maintenance; Cycler's Guide During the Pandemic If so, then you can contact the manufacturer and file a warranty claim for replacement parts. Or, it might be a perfect excuse to go shopping for a brand new throttle! $739.00. If you have any questions about our product, please leave us an email and we will reply within 24 hours; 1-year warranty, like the bike's seat/motor/battery/charger, etc; Please contact us if you have any problems with the product, Nakto Inc will do best to provide you the best service. It might be the first time you rode as, In the world of electric bikes, there are numerous capacities of batteries which add more power to your push pedal bike. Be sure to check that your battery pack has at least two bars of power. Dont get me wrong; e-bike batteries are built to last - but theyre still prone to failure if they arent adequately taken care of during their lifetime. 1. Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. Call Us . If you go into Asia, and particularly China, youll see that the most common battery used are lead-acid batteries. Afterwards youll need to check your charging port results then or try a jumpstart, which weve nicely explained how to do in the section below. The company replaced the battery without see it but i liked To know if it s something To do with that problem Best regards. I checked out every wire took everything apart made sure everything was good nothing was touching anything it shouldn't be I changed the sensor in the throttle. Well spoke with Roshan and he was a bit stumped by the error codes. You can easily spot this by visually inspecting your handlebars and brake levers for signs of any cosmetic damage. It shows that the battery is all charged. The time length does not matter how often or not they have been used. I dont have a voltage meter but I can tell you under throttle alone it has full power and can get you to speed no problem. Unfortunately, if that Hall Effect Sensor were to stop working correctly for any reason, it could also cause you to experience throttle problems with your e-bike. You can find plenty of models or you can just get an universal one with the same specs as your existing battery. Im going to guess though that you want a simple way to check this. ModWheel Direct Mid Drive Electric Bike Kit. This NAKTO 20 Inch Fat Tire Electric Bike adopts the 48V 10Ah built-in battery, 350W high-speed brushless motor, Shimano 6-speed, front and rear disc brake, a bright front light, 3 riding mode--electric bicycle&pedal assist(PAS)&normal bike, you can ride on the mountain or beach. If youve recently made mechanical adjustments to the wheels, pedals, sprockets, derailleurs, and so on, this could be why youre encountering power supply hiccups. If you find that the battery power dies out too quickly, then the first you should do is determine how long the battery pack has been left without charging. An ebike will work smoothly only when all the parts are functioning properly. You dont want to burn your house down because of a silly accident. FIG. View the contact pins and see whether one is missing or not. bought a vittesse motion ebike with a li-on 36v battery on the rackwas cycling along with a near fully charged battery and power suddenly stopped and green lights went out on battery.tried switching battery back on and totally nothing..green lights flicker abit when you push the switch on button on the battery but wont switch on againany ideas?