THE GRAND HOTEL - Updated 2023 Reviews (Torquay) - Tripadvisor Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. The most helpful contributions are detailed and help others make better decisions. Named after the year that The Grand was founded in Torquay, our 1881 Restaurant is elegant, and AA Rosette awarded with our talented chefs using the best local seasonal and regional ingredients to bring you the freshest dishes. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. And we shall definitely be going back. Speaking to DevonLive, a spokesperson for Devon and Somerset Fire and Rescue Service (DSFRS) confirmed that fire crews were called. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. The room was nice although the bathroom was not very well cleaned. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Extremely quiet (at very end if corridor). THE GRAND HOTEL (Torquay, Devon) - Tripadvisor Charges may apply. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. Will definitely stay again! Dining area. Compass Lounge - Ocean-view brasserie specializing in British cuisine. Hotels near Torquay Stand Up Paddle Surfing and Kitebuggying School, Hotels near Jungle Journey Adventure Golf, Hotels near The Royal Terrace Gardens (Rock Walk). Tell us! If you can't find what you're looking for you can also send your own questions to the property. It is situated a brief stroll from Torre Abbey. When we booked we were impressed with the price and wondered whether there was a catch. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. The Grand Hotel stands in a 36-minute drive from Exeter International airport. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. An Accommodation may choose to reply to a review. Some units feature a private bathroom with a separate toilet. Certain requests may come with additional charges. Many different travel sites will offer discounts or deals at different times for rooms at The Grand Hotel and KAYAK will provide you with prices from a huge range of travel sites. Alternatively, there is a wide selection of international restaurants nearby. Wireless internet is available in public areas for free. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. Charges for extra guests may apply and vary according to property policy. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Private bathroom The radiator in the bathroom was extremely hot and could not be turned off.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Dine on fresh and fluffy scones, homemade jam, Devonshire clotted cream and a selection of delicious cakes delicately presented on a three-tier cake stand. Guests can expect to find free WiFi and TVs with digital channels. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. To aid an efficient service, menu items cannot be modified. The hotel has a children's pool and a seasonal outdoor pool. Upon Getting Our ACTUAL ORDER, Asked For Mustard. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites. This property confirms that disinfectant is used to clean the property. Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. Restaurant 1881 - Restaurant specializing in British cuisine and serving breakfast, lunch, and dinner. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. There really was nothing good about our stay. We went to our room and called room service to order one tuna and one roast beef sandwich. Contributions should be appropriate for a global audience. I migliori 10 hotel vicino a Torquay Visit Monument, Asakusa - Tripadvisor It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. The Grand Hotel (Torquay, Angleterre) : tarifs 2023 et 6 avis Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Couldnt fault the bar area and bar staff, nice and relaxing. Central location so close to the train station, the town centre, Torquay, it was in a lovely area. One of the best massages ever - thank you Scott!! Electric kettle, Sea view I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. We would stay again as the atmosphere was good it was convenient and although the breakfast was 15 each extra it was was good. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. Yes, dogs are welcome. The Grand Hotel - Hotel in Torquay, Torquay - English Riviera I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. This is the version of our website addressed to speakers of English in the United States. Would absolutely not stay again. Special requests can't be guaranteed and may incur additional charges. No reviews found. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. In 1926, it was one of the first hotels in the UK to install central heating. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. Are there opportunities to exercise at The Grand Hotel? This hotel is a great place to bask in the sun with a beachfront location. It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. Review of The Grand Hotel Reviewed 8 October 2021 via mobile Not only did the hotel lie and use photographs of rooms that you don't stay in but the house keeping staff found my toothbrush and instead of informing the hotel staff they stole it and quiet clearly changed the head on it? Private parking is possible on site (reservation is needed) and costs 10 per day. We didn't have time, so stayed here only for 2 nights, though everything was amazing. I thought, when the one waiter was free he would attend our table. Richardson Hotels Ltd. All Rights Reserved. We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. Fine dining, light bites and tasty snacks. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. Contactless check-in and contactless check-out are available. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. ****DO NOT STAY AT THIS OVERPRICED. Own or manage this property? The 4-star hotel is just off Torquay Seafront and 45 km from Exeter International airport. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. Avoid staying at The Grand Hotel in Torquay. Such poor service, not what I thought fitting for The Grand! The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. The Grand Hotel (Torquay, PHL) | Expedia.com.au Charges for extra guests may apply and vary depending on the property's policy. The Grand Hotel, Torquay Hotel Price, Address & Reviews - MakeMyTrip Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. THE GRAND HOTEL - Torquay Sea Front TQ26NT - HotelPlanner.com Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. This hotel is a great place to bask in the sun with a beachfront location. With a range of family and dog-friendly rooms. The Grand Hotel is 24.9 miles from Plymouth. Welcoming and professional staff are available 24 hours a day. We took our seats at a table, near to the central bar, and the two staff were busy briefly. ): 40-min drive, 28.3 mi/45.5 km. Rserver The Grand Hotel, Torquay sur Tripadvisor : consultez les 3 750 avis de voyageurs, 1 560 photos, et les meilleures offres pour The Grand Hotel, class n62 sur 81 htels Torquay et not 3,5 sur 5 sur Tripadvisor. Contact the property using the phone number on your booking confirmation. I could order a sandwich only by calling room service from my room. The Grand Hotel, Torquay - Updated 2023 Prices - Booking.com Our room was adequate but extremely dated, hardly enough plug sockets and the although the tea station had plenty tea/coffee it was just a low down awkward little side table. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Copyright 2023. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. See our Review Guidelines. And we shall definitely be going back. Private parking is possible on site (reservation might be needed) at GBP 10 per day. South Beach Haven B&B Show Prices Bed and Breakfast 6 reviews #6 Best Value of 6 Torquay Bed and Breakfasts There are no more properties that match all of your filters. The room was a refurbed twin with sea-view. 8.0. Information missing or incorrect? The on-site restaurant, Restaurant 1881, features British cuisine. The Grand Hotel Reviews, Deals & Photos 2023 - Expedia REVIEW: Do NOT book - The Grand Hotel, Torquay - Tripadvisor We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. I will be sure to pass on your praise to Anya personally. The Grand Hotel | Coastal getaways & seafront stays in Torquay, Devon All content should be genuine and unique to the guest. Respect the privacy of others. $77 per night (Latest starting price for this hotel). Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. A space to completely relax and make the most of your stay. I asked if I could then bring the sandwich back down. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a cafe and a garden. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Last few rooms remaining for your dates on MakeMyTrip Standard Double Room (Inland) For 2 Adults Free Cancellation before 17-Nov-2022 07:59 Book now @ just 1 Room Only | Free Cancellation Per Night 7,646 Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. Guests can work out at a leisure club and relax in a Spa. We took our seats at a table, near to the central bar, and the two staff were busy briefly. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. The hotel also provides massage services, meeting rooms and laundry facilities. Children aged 15 years and above are considered adults at this property. Reviews are most valuable when they are original and unbiased. Heating and ironing facilities are just some of the amenities provided. The hotel were aware of this and had provided a small portable electric fan. The Grand Hotel, Torquay, Devon - Richardson Hotels 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. What's the area around The Grand Hotel like? Stayed for 14 nights and was impressed by this pet-friendly hotel. Perfect location, polite staff, exceptional views of the sea. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant 1881, which serves British cuisine and is open for breakfast, lunch, and dinner. Is The Grand Hotel located near the city center? Couldnt fault the bar area and bar staff, nice and relaxing. The window didnt close properly or lock. The hair dryer was melted, so went unused. The Grand Hotel in Torquay has been evacuated due to a fire. Cleanliness measures at The Grand Hotel include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-in / check-out. Although they can't stay for free, dogs are welcome at The Grand Hotel for a fee of GBP 20 per pet, per night. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Good value - Review of Premier Inn Torquay Seafront hotel, Torquay We make it clear when weve done this. 37,439 were here. The Grand offers warm and welcoming hospitality, in comfortable surroundings as befits a 4 star hotel in Devon. After a false start the check in was good - nice lady. We gave up on having dessert as 2 courses took over two and a half hours. The front desk is open 24 hours a day. The fan made little or no difference. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! choice of wines was very poor. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. Please check you have entered your email address correctly before continuing. This property advises that enhanced cleaning and guest safety measures are currently in place. The Grand Hotel. Join now. Traveler (1388) Room & Suite (314) Dining (137) About 3.5 Very good 3,713 reviews #59 of 81 hotels in Torquay Location 4.5 Cleanliness 4.0 Service 4.0 Value 3.6 Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Prices are subject to change. The Restaurant 1881 holds an AA Rosette for fine dining. The highest standards of hospitalilty was given to us in this restaurant by this young women. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. What food & drink options are available at The Grand Hotel? Front desk staff will greet guests on arrival. Yes, dry cleaning and laundry service are offered to guests. England. Rest and unwind in a choice of stunning sea view rooms and suites with a welcoming, comfortable, and traditional feel. Alfresco dining available (weather permitting). By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Avoid staying at The Grand Hotel in Torquay. The Grand Hotel, Torquay | Torquay We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was. importing http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, There was an error importing /Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, 2023 Orbitz, LLC, An Expedia Group Company. The venue was in a central location not far from the train station, the beach across the road, Torquay. Literally everyone sent their meals back after being served undercooked, freezing cold food. The things that matter more than made up for this: nothing was too much trouble for the staff, rooms were comfortable and the breakfast was superb. It is an old building so we expected creaky stairs and dated decor in some areas. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Some meals not even being served and customers told after waiting 2hrs that now they would not be. Located at 2.6 km distance from the pleasure Paignton Pier, this accommodation puts the city at your fingertips. This hotel offers canoeing, hiking and horse riding as well as cars hire services. The rooms come with a TV with satellite channels. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Speak to our wedding team: 01803 296677. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. Our delicious lounge menu aims to reflect both our location in the bay and our head chefs passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. Book The Grand Hotel, Torquay on Tripadvisor: See 3,723 traveller reviews, 1,535 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. 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This property accepts credit cards, debit cards and cash.
. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Get up to 25% off select hotels and sign in to earn rewards, 4-star beachfront hotel with restaurant, near Riviera International Conference Centre. Enjoy amenities like a seasonal outdoor pool and a garden. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. We liked the hotel, staff and location, it's nice place to visit. The Grand Hotel, Torquay, is a four star hotel in Devon and is situated on the seafront at the heart of the. Clear all filters or view Tripadvisor's suggestions. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. The staff was exceptional, the breakfast was perfect, everything was perfect. Self parking costs GBP 10 per night. We verify reviews to ensure the traveler booked with Expedia Group. Number of rooms: 132. Tea/Coffee maker Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. Such poor service, not what I thought fitting for The Grand! choice of wines was very poor. BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. The Grand Hotel is 19.7 miles from Exeter. more. Contactless check-in and contactless check-out are available. The breakfast had lots of options and included cereals, pastries and fruit. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. Private bathroom Torre Abbey Sands is the closest landmark to The Grand Hotel. Gallery About Location Testimonials . Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. Electric kettle, 226 feet The provision of housing is linked to their trade, business, or profession. The Grand Hotel 4-star beachfront hotel with restaurant, near Riviera International Conference Centre 7.6/10 Good 1,014 verified Hotels.com guest reviews See all 1,014 reviews Popular amenities Parking available Pool Free WiFi Pet friendly Non-smoking Bathtub $55 Price available on 1/29/2023 Seafront, Torquay, England, TQ2 6NT View in a map