You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. Charge your battery for at least 30 mins and check if the voltage value increases. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. I went the "suggested way" and am waiting for a new charger. Solution: Turn off the ebike and remove the battery. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. Let us know if you have any other questions. Check to find out if anything is blocking it or not. If you do not get any power to the display then you should start with the battery as well as all the connectors. 0000011148 00000 n
This thing works wonderfully. If the error persists, try a new charger.". If so, ensure the switch is on. Click the owl icon to create an account if you don't have one already. 0000004799 00000 n
If this doesnt work, the speed sensor could be broken and needs replacement. You will need to take it to a dealer that has the necessary cable. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. Treadwell Neo How To Videos 25 pts. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. High voltage or incorrect battery use on the bike shows electric bike error code 7. Features SmartForm C2 Alloy frame and a full carbon fork are a lightweight yet durable combo Shimano GRX 400/600 drivetrain and hydraulic disc brakes offer excellent on- and off-road performance We fully advise new bike owners to experiment with the settings for each level to find what works for them. It occurs due to the excessive current from the battery pack. In this article, we dig deeper into this and see how to fix electric bike error codes. 0000003701 00000 n
Did we choose a hub-mounted motor or a bottom bracket drive motor? You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. If the problem persists, contact your eBike dealer. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . That voltage should match your battery. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. Charge the battery within the appropriate temperature ranges. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. If the problem persists, contact your eBike dealer. Not really sure what else to suggest here if there are no codes shown off. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. Ranjit. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? Getting error messages can be annoying at times because it means Something is not working right. I just got this too. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. trailer
The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. The battery was down to red and I charged it fully. This wrong tendency will lead the throttle abnormality to break or damage. Can you please explain if I am missing something here? The beauty of this system is that you are fully in control of how much assistance is offered at all times. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. This service is subscription-based and requires renewal annually. We've got you covered with our in-depth e-bike operation guide. Please contact your eBike Dealer to activate it. Charge the battery within the appropriate temperature ranges. Check for silicone interference, corrosion damage, or loose or damaged cables. The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! I need to update this post. Let it cool down before using the bike again. Sunday: Closed. At times this error can be linked to the internal controller or the motor. You can buy the unit separately or replace it entirely in case of damage. Restart the eBike System. Weighing in at just 3.5kg for the ENTIRE system. Restart the eBike System. Still not got a working one. Short curcuit at power output. 130 0 obj
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Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. If I could do it on a network switch running internet traffic I can do it on an electric bike. Can I ride faster than 15mph? Once the start-up procedure finishes a single solid colour will be displayed. I wish this was something I could just do via the app! If you are connected to the app an error code will be displayed. Register using either your email address or Facebook account, at which point youll be let into the app. If the problem persists, contact your eBike dealer. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. Letting you keep track of everything from charge status to training data and performance analysis. We would encourage you to try all three out and see which works for various terrain. The throttle may be loose or damaged. Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. Ebikemotion know about this issue and have issued a firmware update to solve it. Have you any clue what a 68h code might be? e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). . He had engineering degrees in Bachelors and Masters. In this article. If the problem persists, contact your eBike dealer. I have had a error code that shows itself on my ebikemotion app while riding. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. Here you can review the data from previous rides and optimise your training programs by recording, displaying and analysing various parameters. Should an error occur with the system, the app will display an error code. Seems to be a common problem. It's a tendency practiced by many riders. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Bosch Charger Manual. To learn more about the app and what it offers read our dedicated companion app blog here. How electricity flow in an electric bike works. Check that the charger is in good condition. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. Quick Neo SL 50 pts. Contact us for further assistance. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). If you still cant solve any issue, simply contact the dealer and get the solution. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Put it on charge and linked the app and it reported error 201. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. Sunday: Closed, 1352 White Pine Canyon Rd Sign up forin-stock updates and discounts! Properly inspect all the visible connections and see if the display is adequately engaged or not. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. Solution: Check if the speed sensor and magnet have been installed correctly. If the system locks, please restart the eBike System. An optional range extender is also available which extends the available range by up to 70%. 0000007449 00000 n
As Jaxx says, the ebikemotion app can be a bit buggy. Please install the specific Battery Pack for your eBike System. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. Ups the motor assist without needing to go into the settings, all based on your heart rate. If the error is not solved, replace the battery, Excessive switch temperature. You are using an out of date browser. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. The display itself is used to indicate the selected power level, available battery level, and more. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . This is often referred to as electric bike error 5. This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. This is a very important project for a big grade and he needs expert help. you have Bluetooth enabled on your phone. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. The controller reaches its maximum level to tolerate the temperature indicated by. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. The button itself is surrounded by an LED display that illuminates when the button is pressed. Electric bikes light lines power output failure or assist light error. 0000002866 00000 n
Hi: I too have an Orbea Gain. David is the owner and the main Author of this site Electricalwheel. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. 0000009524 00000 n
It then started charging so I left it for a few hours. The lightest range of e-bikes currently available today. If you dont turn on the RE until the battery drops to the amber lamp, you will not see this problem. Unplug brake pads, and to check each brake, restart the bike. Perhaps the best feature of the Navigation function is the ability to add waypoints. TuesFri: 10am6pm Also, the released dust particles from the brake levers can cause speed sensor error. Contact our helpful and friendly customer service team for assistance. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Bosch Active/Performance Line Charger Manual. Restart the eBike System. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& Saturday: 10am5pm 2. And Error code 07 does not always indicate a hub motor problem. How does the range extender connect/fit? Yes, you can cycle through 3 different assistance modes (which can be configured further in the companion app), or choose to have the motor turned off completely; all at the press of a single button. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. Uncomplicated, painless, and very sleek. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. Its on a dual motor e cells super monarch. Battery blocked by a short circuit. 500 miles on bike. It occurs when the controller gets to its maximum temperature level. Check the motor and peddling sensor cables. Switch your electric bike off and wait for 10 seconds. Find out here. What if you already have power and still can not get the bike to move? The link above does not show all the error codes, at least not the one I got which is 201. Speed Sensor error - Motor consumes but Speed not received from sensor. The app raises interaction between bike and rider to a new level. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. To turn the system on, short press the button and the LEDs will illuminate. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Ebikemotion have issued a firmware update to solve this. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. Elizabeth Davis. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. /5. Underneath that is an explanation of each app feature and how to access them. Error codes can differ according to different brands. Within this menu, there is also a very neat feature. Restart the system. Battery pack sensors are damaged. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Want a bike quick? Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello Too high current voltage to a battery pack. Is the battery and /or motor replaceable? Loosen the controller and re-plug the hall sensor plug. With the app, you have a wealth of ride information at your fingertips. This section is intended for developers who are debugging system errors. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Monday: Closed Start Activity: Start Activity, as well as the whole app menu, is accessed through the app's menu drawer. If the problem persists, contact your eBike dealer. To activate 'walk assist' mode simply hold Button B for 1-second. Please check the battery Pack connector. Contact your eBike dealer. Squeeze the two outer prong connectors on the battery mount inwards, making sure the battery has a solid connection with the mount. Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. What should I do if my treadmill is slipping? If this method does not work, unplug the throttle from your kit and get a new one. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. I am trying to understand the relationship between Cycling Modes and Assistance levels. It is important to note that electric bike error codes may vary with different manufacturers. If there is no change, check the connection or try a different charger. Some common electric bike errors are- 1. Battery Pack voltage too low. Turn on the motor with the power button. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. Contact your eBike dealer. He successfully installed parts and battery. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Got a new Ribble e-bike and want more assistance with how exactly it works. In this case your accessory exceeds the specifications of our output. Charge system for 3 hours until error disappers. endstream
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do NOT contact me with unsolicited services or offers. Well, let's say, for example, you find that the Medium (level 2) assistance setting is providing slightly too much assistance. Looking for inspirational places to ride? Replacing the controller may solve the issue.