7:56 PM Check that you're connected to your Hub's network. 01-10-2020 BT Smart Hub settings - make your router faster and less annoying To change anything you need to click one of the settings. Yes its not ideal. This isnt a viable long term solution though for me. My router is getting blocked despite following all the advice above and anything I could find online. BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. BT Smart Hub 2 router 'disrupting' home networks - BBC News In addition, not all Smart Hub 2 owners will have received the firmware update that caused the problems. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. BT Smart Hub 2 (097683) | BT Shop Switching Smart Setup on and off on the BT Smart Hub 2, Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. I would still prefer to just hook my superior router . Users are complaining that any devices not linked to the same frequency, such as a phone and a speaker, are refusing to communicate with each other. Click the "On/off" button to turn Smart Setup on or off, Remember once you make any changes you'll need to save them. BT have let us know that they are working towards pushing a fix to affected routers over the next 4-5 weeks. This should explain it. The bug disrupts the . - replace router bit - in which case plug the first node into one of your combined router ports and then you need to put the combined router into modem only mode (bridge) - mesh only - in which. "Common sense is the collection of prejudices acquired by age eighteen." So the question remaining is does it actually work on a residential Smarthub? BT Business Hub or router | Using | Broadband & internet | BT Business 2) ClickWireless. You can turn Smart Setup on or off in the Hub Manager. At the bottom is a setting for. Click a dropdown for your model of Hub. This is caused by a bug in the BT Smart Hub 2s firmware (versionV0.26.03.01286)which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. The setting is on a page hidden on the home version. 1 user liked/thanked this post: TwoiPads, a Mac book and a surface pro didnt have the connection issues even when put inairplane mode or turned off and on. I have now switched the 5GHz option off,which immediately sorted the problem. ), on As well as being incredibly annoying when all you want to do is connect to the internet, it can stop some devices from working altogether, as they keep getting redirected away from the internet: I've had it break smart home systems, while many people have reported that Smart Setup breaks the Kodi media player. Re: BT smart hub - hidden bridge mode menu ? You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). [9] It supports many of BT's services such as BT Fusion, BT Vision and BT Broadband Anywhere. If you have changed it and now forgotten it, you can use the. 01-10-2020 As 802.11ac only runs the faster speeds over the 5GHz network (the 2.4GHz part runs at old 802.11n speeds), you're potentially limiting the speed that your devices can connect to the network. If you've just connected a new device to your Hub, but didn't see Smart Setup when you expected to, there could be several reasons: Smart Setup only works on a Home Hub 4, Hub 5 and the BT Smart Hub when you connect to your Hub. ensure Sonos all working correctly via boost with 5ghz still turned off. I don't think the workaround for modem mode works. Insert the other end of the broadband cable into the Broadband socket on your hub. Make sure that your computer is. Scan the QR code to enter your hubs details automatically. "This will be rolled out in waves due to the high number of BT Smart Hub 2 units in customers' homes, as well as making sure that the new firmware has no further issues and correctly resolves this problem.". For FTTP customers who choose to use their own 3rd party router, there is no need to use a BT hub at all. BT Smart Hub 2 router 'disrupting' home networks - BBC News The setting is on a page hidden on the home version.Navigate Advanced Settings > Log in > Broadband > InternetChange the /internet part of the address to /routingThis brings up a hidden page. It's designed to 'help' people that connect to the Smart Hub for the first time, by popping up a web page that shows you the free stuff you get with your BT internet connection. We recommendthat you report this issue to BT with the following information: Devices connected to the 5GHz band are not able to communicate with devices connected to the 2.4GHz band and it appears the connections are being erroneously isolated.. Guide to BT Business Hybrid Connect. The BT Home Hub 2.0 was a combined wireless router and phone. BT's done a great job on this router. Your network name and password are on the back of your hub, your network will be called something like BT-XXYYXX. Bafang M510 Framebafang torque sensor integrated 3. the step-through 9h23. Expert Reviews is a registered trade mark. . Using BT Business Hub or router. After trying to set bridge mode and saving (the save appears to hang) I eventually. Both offer advantages - 5Ghz is faster with less range, while 2.4Ghz is markedly slower but with more range. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. BT are indeed aware of this issue and are actively investigating and working to resolve it as quickly as possible. Almost instance response. Fastest BT Smart Hub 2 Router Open Port Instructions My Netduma then manages DHCP under 192.168.88.1 Save Turn everything off Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. Microfilters: Why do you need them? You'll find all your features and services in the "My Extras" section. Clearly BT need to sort the router firmware but if you can live with downgraded security, the iPhone fix seems to work. BT Smart Hub 2 review (Includes Comparison) | Reviews League I dont know how crap the BT router is feature-wise (I could take a guess), but can you make a separate SSID for 5GHz and put your Apple TV on that, while leaving your Sonos gear and phone on the existing 2.4GHz SSID? Message 1 of 2 Ditto This 0 Kudos Accepted Solutions FURRYe38 Guru 2020-06-02 11:52 AM Make sure it is fully pushed in - you'll hear a click. You can't exit the first few steps. Having a yolk sac that is too large or too small has been associated with pregnancy loss. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. You dont need to specifically mention Sonos devices when reporting this issue to BT as the information alone will be enough for them to recognize the issue youre facing. Slide the two parts of the hubs plug together until they click into place. It looks like the 'Bridging' button simply does not work. This will open the Hub manager. How to set up BT Smart Hub 2 | Step by step guide | BT Help Im glad you got a fix, but thats a completely different issue that results in the same symptom. Just plug 3rd party router into the wall mounted Openreach fibre modem. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration. It works on my Business Hub 6, in fact it's not even hidden. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This is so you can learn about some of the most important features of your BT Broadband package. Smart hub 2 Hidden SSID - BT Community - BT Broadband It also has 4 Gigabit LAN ports. Try opening a browser and going to www.bt.com >, Smart Setup only works when it is switched on in your Hub manager. Use our hub light guide. For help getting started with all your products and services, visit our welcome pages>, Coronavirus: Delivery, installations and repairs, BT Home Hub 5 - Information and troubleshooting guide. Thread starter mike425; Start date Jan 29, 2019; 1; 2; Next. 9:11 AM. This will be rolled out in waves due to the high number of BT Smart Hub 2 units in customers homes, as well as making sure that the new firmware has no further issues and correctly resolves this problem. Thanks for the explanation. Navigating ones way through these conflicting accounts is not easy. I worry that they will up the minimum in the future too so every subscriber is gladly welcome. No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. Announcements, Guides & Community Updates. Hopefully a further update will sort the problem shortly as I do not see why I should have to use a slower WiFi band in perpetuity. BT Smart Hub 2 router 'disrupting' home networks - BBC News Had to resort to switching off 5GHz, What the BT handler said to me when I questioned losing 5ghz, The 5 Ghz band is only faster than the 2.4 Ghz band when in the same room as the hub and this is only really above 135Mbps for most applications you would not notice any difference ,The 2,4 Ghz is a stronger signal penetrating walls etc. BT Smart Hub 2 - Connection Issues (April 2021) - Sonos This means that you've got no control over which network your device joins. 01-10-2020 If there is a hint then a custom password has been setup. Mode' would briefly pop up top right on the home page before being replaced by 'BT Smart Hub Manager'. I saw the post about the public/private. I'm speculating, if the DSL port is known to work on the FTTP model in regular router mode. Whilst switching off the Private Address setting on my iPad gave a short lived reconnection, this too failed the next day. Mode 1 gives you the best speed, but select Mode 2 or Mode 3 if you're having trouble with some devices connecting. 30-09-2020 The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. Can anyone shed any light on this? Millions at risk of hacking from old routers, Street fighting in Bakhmut but Russia not in control, Saving Private Ryan actor Tom Sizemore dies at 61, Alex Murdaugh's legal troubles are far from over, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. "I can only connect the Sonos app from my iPhone, MacBook and iPad when connected to the 2.4Ghz band, which means turning off 5Ghz," said BT forum member sl_strachan. Find out which main phone socket you have Find out about your Openreach modem Please try again in a few minutes. Does anyone know if a Sonos Boost would resolve the issue? https://kb.netgear.com/30186/What-is-Double-NAThttps://kb.netgear.com/30187/How-to-fix-issues-with-Double-NATCouple of options,1. MacBook then doesn't work. Simply connect a 3rd party router to any LAN port on the hub. I may try the hardwired solution if things do not move fast. At the bottom is a setting for Bridging. Can Nigeria's election result be overturned? Turning off 5GhZ on the router is indeed a workaround but the WiFi speed was pathetically slow so this isnt a solution. The latter option's great, as you can have the light on to check the status of the router during the day, but turn the light off at night when it would be more annoying. Enter the admin password. I have disabled the bt fon and bt wifi to reduce my home network clutter. It should appear as soon as you connect to the Hub and open a browser. There are simple ways you can boost performance and get the best from your broadband. I believe I was one of the first to flag this issue up to BT around 3-4weeks ago. At the bottom is a setting for Bridging. Select Add Additional Network from the drop-down menu. What is Smart Setup on the BT Hub? How can I turn it on and off? BT Smart Hub 2 Routers | All You Need to Know - Cable.co.uk Yes you can switch back and forth from AP mode to router mode using the RBRs web page. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Session ID: 2022-11-29:6bd6668cf82ade9b12484d03 Player Element ID: d2e0e7d3209e2f643e62e656d0faf011 Finally, the Smart Hub will automatically choose which channel to use for your wireless networks, but read my guide on how to configure a wireless network if you're having problems and want to select the options manually. It should appear as soon as you connect to the Hub and open a browser. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). I have never tried using just the modem section with a different router. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only; Controlling the time when devices can access the internet on Smart Hub 2; Creating a Port . I connected a laptop via ethernet into it. Click OK. 11:46 AM Connect the cable to the hubs power port, plug it into the wall and switch it on. Works fine. One man said he could only connect his iPhone 11 to his Sonos speaker system when both were running on the slowest frequency. Named it the same as the BT WiFi and same password, so no need to reconnect a host of devices to a new network Sleepy Striker Contributor Jan 14, 2021 #15 monkeytassle said: It does but it doesn't. We're aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Try opening a browser and going to, If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. How are people to fault trace if they dont know all of the possible scenarios? So first step is to go to a PC or a mobile device that has a web browser that's usable. Instead of responding individually it would be better if someone in a position to offer an overview could post a useful summary of where we are and what does/doesnt work.